Repeat steps 1 and 2 until all offline network drives are disconnected.In the Disconnect Network Drive dialog box, click the letter of the drive that you want to disconnect, and then click OK.Right-click My Computer, and then click Disconnect Network Drive.If they are, see the product documentation to complete these steps. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. To resolve this issue, you must disconnect all network drives that are have any one of the conditions that are stated in the "Cause" section. When a drive is an inaccessible removable drive.When a mapped drive is connected across a Wide Area Network (WAN).A down-level computer is when the operating system of the computer has an earlier version of Microsoft Windows than the computer that you are using). When the mapped drive is located on a slow or a down-level computer.When one or more mapped drives are persistent, and the drive is in a domain that is not trusted.When the computer is connected to one or more mapped network shares that are nonexistent or that are currently offline. This problem may occur if any one of the following conditions is true: If you click Cancel or try to close the dialog box, the program still does not respond. You click the Look in list in the Open dialog box.
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